CAIS 2026 | New York
About the summit
New York has established itself as one of the leading markets where enterprises are defining how AI will reshape business over the next decade. Conversational and agentic AI systems have been embedded across multimodal customer channels and core operations. This has pushed enterprises to redesign operating models and figure out governance at scale. The workforce naturally has to adapt alongside it. AI agents are even starting to influence how customers explore, negotiate, and transact. It's creating new commercial dynamics on the fly. Continued investment in AI comes with the expectation for measurable outcomes and ROI.
The Conversational AI Innovation Summit 2026 in New York is curated for global organizations that are designing, deploying, and governing Conversational AI and Agentic systems across customer experience and enterprise operations. The agenda is curated for decision-makers to network, benchmark strategies, challenge assumptions, and understand how the next generation of AI enterprises will evolve, compete, and create value.
150+
Senior Delegates
20+
Industry Speakers
10+
Knowledge Sessions
CAIS 2026 | New York
Conference Theme
Advanced LLMs & Generative AI at Scale
Address the critical challenges of deploying resilient, scalable, and trustworthy Generative AI. Sessions will focus on unifying fragmented enterprise data repositories and legacy infrastructure with Retrieval-Augmented Generation to fuel precise, real-time decision-making.
CAIS 2026 | New York
Summit Experience
Connect 1-on-1 and benchmark with industry leaders in facilitated meetings, executive stories, and networking sessions. Exchange best practices, solve shared challenges, and forge valuable connections.
Connect with peers
Learn from visionary speakers and subject matter experts in deep-dive track sessions, Q&A rounds, and interactive workshops. Gain actionable insights to reimagine your strategies and stay ahead of critical trends.
Gain strategic clarity
Stay ahead of the curve by exploring cutting-edge solutions in the Exhibit Showcase and dedicated Solution Provider Sessions. Engage with key decision-makers and drive a competitive edge for your organization.
Accelerate your business
WHO WILL YOU MEET?
Attendee Profile
C-Suite & Executive Leadership
Leaders driving enterprise AI strategy and Governance, overseeing the adoption of agentic systems, Generative AI, & multimodal solutions for scalable business outcomes.
Technology & Innovation Teams
Experts in AI, machine learning, NLP, and LLM fine-tuning, working on building smarter, more reliable, and context-aware AI systems for real-world enterprise applications.
Customer Service & Experience
Executives focused on transforming customer engagement with conversational AI, improving service efficiency, and creating personalised experiences that increase satisfaction and loyalty.
Digital Transformation & Strategy
Leaders identifying opportunities to integrate AI across internal processes and customer journeys, driving measurable ROI, operational efficiency, and new revenue streams.
Product & Design Teams
Professionals building and designing intuitive, human-centric conversational interfaces and multimodal customer experiences for enhanced usability and engagement across digital platforms.
Startups, Investors, & Solution Providers
Decision-makers seeking innovative solutions, investors, and technology providers showcasing cutting-edge conversational platforms, agentic systems, and enterprise AI tools.
CAIS 2026 | New York
Media Partners
