CAIS 2026 | New York
About the summit
The Conversational AI Innovation Summit 2026 New York is a one-day executive conference on conversational and agentic AI in customer experience. The event will bring together senior leaders and professionals from BFSI, retail, healthcare, telecom, internet, and technology to explore what production deployments can actually deliver.
The agenda covers deployment economics, autonomous agents, governance, and the shift from cost-cutting conversations to revenue-generating ones. Every session is practitioner-led: case studies and numbers from live systems. Leave with benchmarks you can defend in your next executive review, and the peer relationships to move faster than the market.

150+
Senior Delegates
20+
Industry Speakers
10+
Knowledge Sessions

CAIS 2026 | New York
Conference Theme
Summit
Experience

Connect with Peers
Connect 1-on-1 and benchmark with industry leaders in facilitated meetings, executive stories, and networking sessions. Exchange best practices, solve shared challenges, and forge valuable connections.
Learn from Pioneers
Learn from visionary speakers and subject matter experts in deep-dive track sessions, Q&A rounds, and interactive workshops. Gain actionable insights to reimagine your strategies and stay ahead of critical trends.
Discover Solutions
Stay ahead of the curve by exploring cutting-edge solutions in the Exhibit Showcase and dedicated Solution Provider Sessions. Engage with key decision-makers and drive a competitive edge for your organisation.

WHO WILL YOU MEET?
Attendee Profile
C-Suite & Executive Leadership
Leaders driving enterprise AI strategy and Governance, overseeing the adoption of agentic systems, Generative AI, & multimodal solutions for scalable business outcomes.
Technology & Innovation Teams
Experts in AI, machine learning, NLP, and LLM fine-tuning, working on building smarter, more reliable, and context-aware AI systems for real-world enterprise applications.
Customer Service & Experience
Executives focused on transforming customer engagement with conversational AI, improving service efficiency, and creating personalised experiences that increase satisfaction and loyalty.
Digital Transformation & Strategy
Leaders identifying opportunities to integrate AI across internal processes and customer journeys, driving measurable ROI, operational efficiency, and new revenue streams.
Product & Design Teams
Professionals building and designing intuitive, human-centric conversational interfaces and multimodal customer experiences for enhanced usability and engagement across digital platforms.
Startups, Investors, & Solution Providers
Decision-makers seeking innovative solutions, investors, and technology providers showcasing cutting-edge conversational platforms, agentic systems, and enterprise AI tools.
CAIS 2026 | New York
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